Creating an AI-Driven Operating Model for One of the World’s Largest Banks
We redesigned the operating model for a North American bank by embedding AI across the full software development lifecycle. The result? Faster delivery teams, higher output, and a system built to scale that doesn’t depend on increased headcount.
12 weeks
Phase 1 Rapid Baselining
Full SDLC
AI Coverage Define to Deploy
// THE CHALLENGE
- AI investment treated as a tooling exercise rather than an operating model change
- Delivery processes complex, siloed and inconsistent across business units
- Institutional knowledge undocumented and not codified, limiting AI readiness
- No clear measurement framework to track AI adoption or delivery improvement
- Governance and accountability models unchanged to adapt toAI landscape
// THE SOLUTION
- 1 week immersive AI SDLC bootcamp per pod for training and co-planning followed by
- Electric Mind engineers embedded into active delivery PODs to co-implement AI-enabled practices in real work
- AI acceleration model defined and applied across Define, Design, Build and Test phases with human control gates
- Future state operating model and prioritized roadmap delivered across people, process and technology
- Enterprise training strategy and enablement plan to sustain improvements at scale