What's on Our Mind

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Podcast
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Electric Mindset Episode 9: AI-Ready? Or AI-Pretending?

AI adoption in regulated organizations demands governance, data foundations, and a culture ready to embrace change. Start small, build confidence, and the bigger transformation follows.

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Podcast
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Electric Mindset Episode 8: The AI Execution Gap

Everyone's talking about AI. Few are using it well. We unpack the gap between ambition and measurable outcomes.

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Podcast
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Electric Mindset Episode 7: The Future of Payments

Bonus episode: real talk on AI, real-time payments, and fintech shaping Canada’s financial future, with bold takes on what’s next.

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Podcast
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Electric Mindset Episode 6: Contact Centres in the AI Era

AI is changing the call centre game. Smart automation meets real humans.

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Podcast
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Electric Mindset - Episode 5: Service Now: Now What?

Agentic AI is here. Learn how to harness it without losing control.

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Podcast
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Electric Mindset - Episode 4: Gen AI in Canadian Banking

GenAI and people-first thinking are redefining digital transformation in banking.

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Podcast
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Electric Mindset - Episode 3: The Future of Work

The future of work, AI, and trust with Edward Philip.

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Podcast
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Electric Mindset - Episode 2: Legacy Modernization

Legacy tech dragging you down? Let’s talk smart modernization.

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Podcast
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Electric Mindset - Episode 1: AI or Bust

Nick Dyment & Chris Ford dive into AI, tech, and the future of business.

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Blog
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How an AI native software development lifecycle compresses delivery timelines

A clear look at how an AI native SDLC uses AI software development practices across definition, design, build, and test to cut delivery time while keeping human review in place.

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Blog
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How to decide where AI agents fit and where conventional software wins

A practical guide to choosing AI agents, robotic process automation, or conventional software based on task ambiguity, system maturity, and governance needs.

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Blog
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How a semantic layer makes enterprise data usable by AI

A practical explanation of what a semantic layer does, how semantic layer architecture supports AI, and how teams can build trusted meaning over enterprise data.

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Blog
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How to ground enterprise LLMs with knowledge graphs

A practical guide to retrieval augmented generation and GraphRAG that explains when knowledge graphs improve accuracy, traceability, and control in enterprise AI.

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Blog
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Executive AI training that prepares leaders for AI adoption

This piece explains what executives should cover in AI training so leadership teams can assess use cases, govern risk, and choose practical next steps.

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Blog
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Why context engineering matters more than prompt engineering for enterprise AI

This piece explains what context engineering is, how it differs from prompt engineering, and how context pipelines improve enterprise AI accuracy, governance, and trust.

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Blog
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What Canadian financial institutions need to know about coming AI regulation

A practical guide to the EU AI Act, AIDA Canada, Bill C-27, and the actions Canadian financial institutions should take now to prepare AI controls.

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Blog
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7 Low-risk ways back-office banking teams can start using AI

A practical guide to low risk AI use cases for banking back offices, with examples of safe starting tasks and a simple way to rank first candidates.

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Blog
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The case for a chief AI officer in financial institutions

This piece explains what a chief AI officer does in financial institutions, when the role becomes necessary, and how it should work alongside the CTO and risk teams.

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Blog
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How to close the gap between AI champions and hesitant teams

This piece explains how leaders can reduce fear of AI at work through clear job answers, safe pilots, human oversight, and measured early wins.

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Blog
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7 signs your operating model is ready for AI

This piece outlines seven operational signs that show when an enterprise is ready for AI and how to use an AI readiness assessment to set next steps.

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Blog
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Evergreen funds and the shift in private wealth allocations

A clear review of what an evergreen fund is, why wealth managers are adopting evergreen funds, and how liquidity, pacing, manager quality, and governance shape private wealth allocations.

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Blog
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8 legacy modernization paths and when to use each

Compares eight legacy modernization paths, outlines selection signals and sequencing steps, and clarifies refactor versus rebuild tradeoffs.

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Blog
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What the Next Decade Means for Financial Infrastructure

Practical guidance for modernizing banking infrastructure with safer releases, clearer core boundaries, disciplined cloud operations, and auditable AI workflows.

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Blog
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Why Organizations That Skip Change Management Fail Automation

Automation only pays off when change is engineered into delivery with clear roles, practical training, and governance that makes adoption the default.

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