OUR EXPERTISE

AI Solution Delivery

AI has been a foundational part of our software delivery practice since 2023 - we’ve only continued to learn and adapt as the ecosystem has advanced. Our expertise has resulted in a framework that helps you determine what to keep, what to build, what to modernize, and what to retire in order to move your business forward.

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Model 2 AI Delivery

Model 2 AI Delivery

Our AI-native methodology disrupts the conventional software delivery lifecycle cycle and empowers us to build with speed and confidence. Humans act as the conductor: we determine the direction, make decisions, and review outcomes; AI is the accelerator, performing the heavy lifting across the SLDC that results in profoundly faster delivery.

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Case Study

Case Study

Accelerated Product Engineering for a Digital Wealth Platform
Originally estimated to be 8 months of work, our Model 2 approach enabled our team to deliver a solution in just 12 weeks. We designed and built a connectivity layer that integrated trading, record-keeping, fund administration, and other operations for managing alternative investments into a single purpose-built platform.
200+
Case Types and Subtypes
5+
Servicing Domains
Full SDLC
AI Coverage Define to Deploy
// THE CHALLENGE
  • Case management used as a passive tracker, with actual work scattered across email, spreadsheets, and disconnected systems
  • Manual, procedure-driven processes with no structured lifecycle, milestone controls, or audit trail
  • Weak approval controls and fragmented investor data spread across multiple platforms
  • No intelligent routing, prioritization, or automatic classification of incoming requests
// THE SOLUTION
  • AI agents embedded across intake, identity verification, document validation, workflow orchestration, and case closure
  • Standardized request taxonomy and reusable workflow patterns applied consistently across all servicing areas
  • Unified data model with two-way connectivity to fund manager systems via a standardized API layer
  • Real-time operational intelligence with AI-driven bottleneck detection and continuous process improvement
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Relevant Insights

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Podcast
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Electric Mindset Episode 10: The Human is Still the Story

Mike Lee, co-founder of Graivy joins Dave Manley to unpack the "expert trap," why deep experience can blind us to new possibilities, and how judgment still beats hype in AI adoption.

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Blog
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How embedded coaching moves teams up the AI adoption curve

How embedded AI coaching builds work habits, improves governance, and moves delivery teams up the AI adoption curve.

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Blog
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The expert trap that slows AI adoption in skilled teams

This piece explains how the Einstellung effect, expert bias, and weak controls slow AI adoption in skilled teams and what leaders can do to build trust.

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Blog
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Why the SOC must be rebuilt for the AI era

This piece explains why a modern security operations center needs shared case context, measured SOC automation, firm governance, and clear analyst roles for the AI era.

Bright Solutions Across your Business