Grounded in engineering excellence, we combine people + technology to support businesses across their value chains in various industries.
We leverage both our left and right brains, delivering a continuous and connected methodology across strategy, design, and engineering.
We are pragmatic innovators. Our experienced multidisciplinary team transforms challenges into practical custom solutions and actionable results.
We’re always thinking about what’s next. This is where we share ideas, articles, podcasts, and reflections that have caught our attention. From industry trends to everyday observations—these are the things shaping our conversations and keeping us curious.
Our culture revolves around teamwork, collaboration, continuous learning, and growth. Interested in becoming a Mindster?
Financial institutions gain speed, clarity, and confidence when they rebuild financial data governance with automated controls and embedded oversight shaped for AI.
Semantic graphs give banks a practical path to connect fragmented data, strengthen compliance, and build a foundation for more effective AI.
Intelligent automation improves financial data accuracy, strengthens compliance, and gives finance teams the confidence to act with clarity.
Automated data lineage gives financial institutions continuous transparency, faster regulatory reviews, and the confidence to defend every reported number with clarity.
Finance leaders strengthen resilience by rebuilding finance operations with practical AI, reliable data, and disciplined digital strategy.
Clear governance guardrails give leaders a reliable structure to adopt AI safely with confidence, accountability, and practical oversight.
Finance leaders can use AI agents to strengthen data stewardship, governance and compliance while keeping people firmly in control.
Governance maturity gives banks a practical way to scale AI safely, align compliance, and protect trust across the full lifecycle.
Banks gain reliable AI results when they treat data as an engineered product supported by unified pipelines and strong governance.
This piece shows how AI ecosystems in finance create connected financial intelligence through structured data foundations, shared models, and practical governance.
A practical guide to build AI-driven omni-channel CX that carries context, respects consent, and delivers measurable service gains.
Ethical AI in finance starts with embedded guardrails and strong data stewardship that align compliance, trust, and innovation in every banking use case.
Banks and insurers only unlock AI value when engineered integration breaks down data silos and turns information into a single source of truth.
AI in finance only pays off when data is ready first, turning clean and governed information into faster decisions, smoother compliance and clearer return on every initiative.
Practical fixes to finance data gaps can cut cycle time, reduce reporting risk, and give leaders more confidence in every key number.
Financial institutions that address structural data modernization gaps across strategy, architecture, and AI integration gain safer, faster, and more reliable operations.
AI in financial services now separates institutions that experiment from those that engineer outcomes, linking strategy, data, and operations into measurable value.
Wealth management is evolving fast. Firms that embrace change and lead will shape the future.
Big news this week: Electric Mind has secured a $100 million strategic investment from Motive Partners. This is more than capital. It’s momentum. We're scaling faster, expanding our AI capabilities, and staying focused on impact in financial services. Here's what it means and where we're headed next.
Adapting QA for AI: blending classic testing with new methods for LLM accuracy, bias, and safety.
A practical blueprint to unify people, data, and AI so your contact center cuts effort, improves accuracy, and lifts customer experience.
A practical playbook for moving from multi channel to omni channel with unified data, assistive AI, and outcome-based metrics.
Human in the loop systems give enterprises a practical path to scale AI with oversight, auditability, and steady improvement.
Scale automation beyond pilots with an engineering-led program, clear governance, and outcomes that cut cost, lift quality, and move faster.
Automation only pays off when change is engineered into delivery with clear roles, practical training, and governance that makes adoption the default.
Practical oversight, clear control points, and fit-for-purpose governance keep business process automation fast, fair, and accountable.
Hyperautomation turns complex processes into reliable outcomes with orchestration, AI, and human oversight, delivering measurable gains in speed, quality, and compliance.
AI in banking and finance accelerates growth, reduces cost to serve, and strengthens risk control with measurable, compliant execution.
Core banking modernization only works when operating model redesign happens at the same time, aligning teams, processes, and controls to deliver faster, safer outcomes.
Agentic AI promises speed in banking, yet real value comes from strict objectives, privacy-first data, and audit-ready controls that protect customers and results.
Banking CTOs can move faster on AI in banking when model risk oversight is engineered into every sprint, turning compliance into measurable business value.
A practical guide for CTOs to modernize core banking and redesign the operating model with measurable outcomes, safer cutovers, and faster time to value.
A practical path to AI adoption in banking that raises efficiency, strengthens compliance, and delivers measurable results across service, risk, and operations.
Upskill teams and apply agentic AI governance to boost productivity and compliance. Get practical steps on training, guardrails and orchestration that build trust.
Agentic AI governance makes autonomy accountable with control towers, audit logs, and orchestration. Gain practical insights to scale with confidence.
Move from cost centre thinking to experience-led service. Learn how AI-powered contact center modernization improves retention, cross-sell and risk controls.
Omni channel customer service and predictive sentiment analysis reduce friction, build trust and create measurable value. Gain insights that matter.
Agentic AI governance for regulated teams with scopes, guardrails, and scorecards that prove value and control. Read practical insights from Electric Mind to set foundations that scale.
Practices for governing agentic AI systems with privacy, fairness, and rollbacks that work under pressure. Read concise guidance to apply safer automation.
Future of contact centers with AI agents, policy guardrails, and metrics that matter. See practical steps and measurable outcomes, then apply the insights to your roadmap.
Why use omnichannel in contact centers with unified context, consent, and shared KPIs. Read practical guidance and apply insights that reduce effort.
AI technologies in modern contact centers explained with KPIs, privacy, and audit-ready steps. Gain practical insights and apply proven tactics to move forward.
Real banking value from AI requires prepared data, governance, and people.
Canadian banks prioritizing AI readiness unlock scalable innovation and value.
Reliable, testable data architecture enables AI to deliver value in banking.
AI is changing the call centre game. Smart automation meets real humans.
AI transforms IT from theory to execution, rewriting delivery, workforce, and competitiveness.
Generative AI helps banks work faster with stronger governance and impact.
Practical strategies to ensure AI data quality for accuracy, compliance, and results.
AI governance best practices balance compliance, speed & business value.
AI in banking boosts efficiency & compliance when built into workflows from day one.
Integrating AI with legacy systems for faster results, lower risk, and business value
Gen AI boosts banking speed, compliance & CX via KPI-driven use cases.
Strategic guide to AI readiness with compliant, accurate data and tailored frameworks
AI success needs scalable, compliant data architecture with real business impact.
Securely scale with data trends that protect trust, cut costs, and drive results.
Steps to build an AI agent roadmap that aligns with goals and accelerates value.
Align hybrid work with culture, performance, and compliance without extra cost.
How CIOs turn hybrid work into gains with role-based structure and insights.
Enable AI agent governance that ensures autonomy, compliance, and results fast.
Hybrid work fails without a culture that unifies, guides, and empowers teams.
Discover how AI agents for enterprise reshape roles, improve operations, and build trust through upskilling and human oversight. Read practical insights.
Learn how AI agents help modernize legacy systems with speed, clarity, and control.
Google’s AI Overviews killed old SEO. GEO is the new playbook for search.
Agentic AI is here. Learn how to harness it without losing control.
GenAI and people-first thinking are redefining digital transformation in banking.
Michael Lang and Edward Philip share key takeaways from CES 2025.
Choosing the right AI model starts with knowing your use case. Here's how to pick.
AI Cook-off: Real apps, real teams, new rules for AI teamwork.
The future of work, AI, and trust with Edward Philip.
Electric Mind powers ProWire: a case study in fan-first sports tech.
Skipped Program Design? That Might Be Why Your Tech Program’s Off Track.
AI can modernize legacy systems and human oversight ensures control and compliance.
Modern banking needs business and IT to rethink how they deliver together.
Curiosity and learning drive AI and business impact more than credentials.
Legacy system upgrade cuts costs, boosts security, and accelerates innovation.
AI turns shipment data into faster routes, lower costs, and risk‑aware growth across.
Modernization thrives with phased builds, tight security, and clear KPIs.
AI that converts friction into efficiency, compliance, and growth.
The CTO guide to assess AI readiness, fix data gaps & deliver profitable, ethical AI.
Legacy tech dragging you down? Let’s talk smart modernization.
Thomas Zamin shares how passion projects and real connections became an internship.
Leaders gain scalable strategies, ROI metrics, and examples of digital success.
Big data needs smart analytics strategies that ensure compliance, insights and value.
Digital risk is now a board priority, strong cybersecurity ensures strategic growth.
Intelligent automation boosts efficiency, compliance, and ROI for regulated firms.
Automation boosts efficiency, accuracy and compliance for growth in regulated sectors
What is AI, and how does it equip leaders with practical tech for strategic growth?
Automation boosts efficiency, cuts costs, strengthens compliance, driving growth.
Digitalization enables leaders to transform ops, unlock revenue, and leverage AI data
Clear C-suite leadership—aligned vision, clear goals, active sponsorship—is key to AI
Discover how applied AI helps technology leaders quickly achieve scalable efficiency.
Automation and digitalization can boost workflows, cut costs and adapt fast.
Organizations gain ROI, compliance, and resilience through digital transformation.
Conversational AI is taking off—UX keeps it human.
Nick Dyment & Chris Ford dive into AI, tech, and the future of business.
Clik2pay & Electric Mind launch secure bank-to-bank payments at record speed.
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